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Frequently Asked Questions
What insurance plans do you accept?
We do accept most insurance plans, including commercial insurance plans like Sanford and BlueCross BlueShield, along with Medicare, PPO's, HMO's, Worker's Compensation and more. Please be advised that each insurance plan outlines rules regarding treatment and coverage for physical therapy services. Copays and services not covered by the insurance provider are the responsiblity of the patient. If you have any questions, please give us a call and we'll be happy to help!
What if I don't have any health insurance?
There's no need to worry - ProRehab has reasonable rates and terms if you don't have insurance. Please call us to set up a complimentary consultation and, if therapy is a good fit for you, we'll work with you, answer your questions and explain more about self-payment so there are no surprises.
Do I need a referral from my physician to see you?
It depends on your insurance plan. (For example, most BCBS ND policies do not require a referral for therapy.) Please check with your insurance provider or contact our office to find out if you need a referral. No referral is required for a consultation regarding our services and it may or may not be needed before you start therapy.
My physician referred me to therapy at another clinic but I'd like to come to ProRehab.
This is a common question because many people don't realize they have a choice in their healthcare. If you are referred to therapy, simply ask your physician to refer you to ProRehab. We will work closely with your physician to keep them updated on your goals and progress and keep you informed if there are any differences in your coverage.
What is the difference between a CONSULTATION and an APPOINTMENT?
A consultation is a chance for you to sit down with one of our physical therapists, ask questions, and discover how ProRehab can help you. No referral is needed. It is a service we provide free of charge, there is no cost to you or your insurance company for a consultation. If you decide to begin physical therapy, we will set up an appointment for a thorough evaluation and begin treatment. There is a charge for appointments, which will be submitted to your insurance company.
Is ProRehab affiliated with a network ?
- We are proud to be a member of the Heartland Healthcare Network, an alliance of over 250 independent healthcare providers. The members of the Heartland Healthcare Network have been providing the finest in healthcare services to eastern North Dakota and western Minnesota for over 60 years. For more information, please go to our Links page and the click on the Heartland icon.
What if my insurance plan is part of a medical network?
- If your insurance plan indicates a specific medical network, there may be different coverage for "in network" and "out of network" providers. Please contact ProRehab, we'll be happy to help you determine if there is a difference in your coverage and how that will affect you.
You may contact us directly at (701) 451-9417 or your physician/health care provider may call and make an appointment on your behalf.
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