Frequently Asked Questions
NETWORK and INSURANCE
Is ProRehab/Lordex affiliated with a medical network?
We are proud to be a member of the Heartland Healthcare Network, an alliance of over 250 independent healthcare providers.  The members of the Heartland Healthcare Network have been providing the finest in healthcare services to eastern North Dakota and western Minnesota for over 60 years.  For more information, please go to our Links page and the click on the Heartland icon.
Will ProRehab/Lordex accept my insurance?
We accept most insurance plans, including: Medicare, PPO's, HMO's, Worker's Compensation and commercial insurance plans. Each insurance plan outlines rules regarding treatment and coverage for physical therapy services.  Copays and services not covered by the insurance provider are the responsiblity of the patient.  Please contact us if you have any questions about your insurance coverage.
Do I need a referral from my doctor?
It depends on your insurance plan.  No referral is required for a consultation regarding our services and it may or may not be needed before you start therapy.  Please contact our office, we will be happy to help determine if you need a referral.
APPOINTMENTS
How do I set up a consultation or an appointment for Lordex?
You may contact us directly at (701) 298-0065 or your physician/health care provider may call and make an appointment on your behalf.
What is the difference between a CONSULTATION and an APPOINTMENT?
A consultation is a thorough evaluation by a qualified physical therapist to determine if you could benefit from the Lordex Spine System.  It is a complimentary service with no cost to you or your insurance company.  If you & your therapist decide to begin treatment, we will set up appointment.  Charges for appointments will be submitted to your insurance company.
GENERAL PHYSICAL THERAPY QUESTIONS
I recently sprained my ankle, what should I do until I start physical therapy?
Try using the RICE method: REST, ICE, COMPRESSION, and ELEVATION to minimize the amount of swelling and further complications. When you begin physical therapy, your therapist will start an individualized therapy program to help alleviate these symptoms.